Shipping & Returns
Shipping
Local Orders are prepared with care and dispatched within 1–3 business days.
Delivery times and shipping fees are calculated at checkout based on your location and order details.
Returns
We generally do not accept any returns.
If you’d like to return an item due any issue, please contact our team via WhatApp +961 81660359
Exchanges
Exchanges are subject to availability.
If you’d like to exchange an item, please contact our team before sending it back so we can confirm stock and assist with the process.
Frequently Asked Questions
Orders are dispatched within 1–3 business days.
- Lebanon: Most areas receive orders within 72 business hours
- GCC (UAE & Kuwait): Delivery typically takes 5–7 business days, depending on destination and customs
Yes. We currently ship to Lebanon, the UAE, and Kuwait.
International shipping rates are calculated at checkout based on destination and order weight. Customs duties or clearance fees, if applicable, are the responsibility of the customer.
Returns are generally not accepted.
To initiate a return due to an issue, please contact our customer support team.
Once your order has shipped, you’ll receive a confirmation email with tracking details.
If you need assistance, our team is always happy to help.
If a return is accepted, return shipping costs are calculated based on your location and shipment type and are deducted from your refund once the return is received and approved.